returns
Contact Dippin’ Dots within 48 hours of delivery for issues such as damaged product, incorrect orders, or shipping problems. Provide photos of any damage and email them with your order number to internetorders@dippindots.com. Returns are not accepted for ice cream because it would melt before return. Customer service can also be reached by phone at (270) 443-8994 (under‑18 callers should have parental permission) or by mail to Customer Service, Dippin' Dots, Inc., 5101 Charter Oak Drive, Paducah, Kentucky, 42001.
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