Shipping policy
Orders placed Mon‑Fri before 12 pm are shipped the same day when possible; processing may take 1‑3 business days. Shipping originates from California or Virginia warehouses and does not occur on weekends or major holidays. Options include FedEx Home Delivery, UPS Ground, FedEx 2‑Day Air, FedEx Express, and a discounted fixed‑rate ground service using FedEx, UPS, USPS, or freight carriers. Tracking is provided via email or optional SMS. In‑store pickup is available at Laguna Beach, San Clemente, and Norfolk locations; items must be collected within 7 days (14 days before cancellation). Orders cannot be changed after submission; contact customer support promptly for any issues.
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